About

FAQ

• Where is the store based?

  Fairview, PA

• What happens if I don't receive my order?

  In the rare case an order is not received, as per my policy, I must be contacted within 45 days after your order has been marked as shipped in order to determine whether a refund is warranted.

  Damages: Damages and loss can happen in transit from shipping. For Insurance claim reasons, You must provide images of the damaged prints AND packaging and it will be up to me if I will reprint the order or refund the cost of the damaged prints. Damage claims and lost packages must be reported to us within 45 days of the ship date so we can work with usps and fedex.

  Returned packages are treated as lost or damaged and the client must let us know the package was not received, we do not always get a returned package back right away so it is up to the cleint to contact us about lost returned or stolen packages. This also applies to orders that may be missing a print in the package, we need to know within 45 days of the shipping date.

  For international orders it can sometimes take upwards of 3 months to arrive - if you are an international customer, please let us know only AFTER 3 months have passed. The only exception to the 45 day rule is for international orders.

• Do you accept returns?

  No, I can't accept returns as all prints, shirts, blankets, etc are made-to-order. All sales are final.

• Where can I purchase an original work?

  If you are looking for an original work I have a few options; Originals are sold on a first come first serve basis. If you see something I am working on and are interested please feel free to contact me to reserve your spot once completed. If the original does not sell before completion the original will be put up for auction on my Facebook group made specifically for my auctions and products; https://www.facebook.com/groups/455786193040552. If the original fails to sell during auction it will eventually become available on my online storefront.

• Do you take commissions?

  Commissions start at $6,000 USD for an 11x15." If you are interested please feel free to contact me via Facebook messenger to discuss more details. Commissions are done on a first come first serve basis and 50% of the cost must be paid up front - no exceptions. In order for me to complete a successful commission I require at least 3 HIGH QUALITY photo's to work from, a solid idea, & a signed contract form. Commissions are only completed during the Winter months between November & March.

• What materials do you use?

  I use Winsor Newton professions watercolors, Princeton Velvetouch & Princeton Elite brushes, Dr. Martins Pen White Ink for highlights, & Canson XL Watercolor paper.

• Do you accept orders placed outside of the US?

  Indeed, I do!
  Please allow anywhere from 2 weeks to 2 months for First Class International Mail to arrive. I will attempt to send out your order as soon as possible. Sticker orders will ship promptly, within 2-5 business days. Print orders take up to 2 weeks before they are marked as shipped.

• How long will it take to receive my order?

  Once ordered, please allow up to 2 weeks for order processing. Prints, T-shirts, Mugs, & Tapestries are made to order. Stickers are always in stock. Once shipped most domestic orders take anywhere from 2 to 12 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks

• Can I get your art tattooed?

  If you would like to use one of my images as an idea for a tattoo, I do not mind. However, please purchase a "Tattoo Ticket," for $15 over on my webstore if you plan to use a pre-existing image. Remember; The design took me time to create and you are paying for a tattoo artist to use my design. Please do not cut me short! After you get your tattoo, I love seeing photos! Please e-mail them to me at [email protected]. Thank you!

• I purchased an original or a print, do I own the copyright?

  You own the painting/print, but not the copyright. This means that it is illegal for you to reproduce the painting/print for profit or to use the image in any way without my explicit permission.

• Do you make tutorials?

  Yes, I post video tutorials when I can to this page in the "reels," section as well as on my instagram; @theinnerobserver & TikTok @theinnerobserver. Unfortunately I do not have a youtube yet but that is being considered.

• Where do you get your reference material?

  I generally use multiple references for my work. I use a combination of photos I take myself, photos I find on Pinterest, or combine images to create something new.

• How did you become a full time artist?

  I started out by doing commissions. I never went to college for art - I just started doing it straight out of highschool. It took me a really long time to built up my following - posting to Facebook groups, sharing my work on multiple platforms, etc. The most important thing was working on my craft everyday. Later on I searched the Internet for places that made prints, stickers, and more. I set-up a website with Storenvy and tried to follow in the footsteps of those I was inspired by. I also vend during the summer months at music festivals.

• Where do you get your ideas from?

  New life experiences, concepts that have been brewing in my mind for weeks at a time, emotions I wish to convey, stories I wish to tell, etc. I then make a Photoshop mock-up to help aid in my creative process.

• How long have you been painting in watercolors?

  About 9 years now.

• I or my child is a budding artist do you recommend any resources?

  My best advice is to practice every single day! Youtube is an amazing place to discover great tutorials on all things art. I personally learned a lot over the years from watching process videos of my favorite artists on Youtube.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.